Privacy and cookies

We are committed to protecting the privacy of our users and this Privacy & Cookies Policy is designed to help you understand how we and our sub-contractors collect, store and use the personal information you share when using the Site and its directly associated domains .

By using or accessing the Site, you are accepting the practices described in this Policy.

Definitions contained in our Terms of Use shall, unless the context requires otherwise, also apply to this Policy.

The information we collect

When you visit the Site you provide us with up to three different types of information: personal information you knowingly choose to disclose that is collected by us, personal information that you (knowingly or unknowingly) share with Communities and Site use information collected by us as you interact with the Site.

We use Google Analytics to analyse the use of this website.  Google Analytics generates statistical and other information about website use (for example, browser type, IP address, geographic location, length of visit and number of page views) by means of cookies, which are stored on users' computers.  The information generated relating to the Site is used to create reports about the use of the Site. Google will store this information.  Google's privacy policy is available at:

In addition, we store certain information from your browser using "cookies". A cookie is a piece of data stored on the user's computer tied to information about the user. We use "session ID" cookies to confirm that registered users are logged in. These cookies terminate once the user closes the browser. By default, we use a "persistent" cookie that stores your Log In Details to make it easier for you to log in when you come back to the Site. You can remove or block all or just third party cookies using the settings in your browser if you want to disable this convenience feature.  Blocking cookies will, however, have a negative effect upon the usability of the Site.

Our payment services providers may also send you cookies.

When you register with us, you may provide us with certain personal information, such as your name, email address, gender, date of birth, country, your public profile information and any other personal or preference information that you provide to us.

When you interact with the Communities section of the Site, you may add people to your contact list, form or join groups, invite friends, send written, photo or video messages and make comments, engage in one to one discussions and transmit and share information through various channels. We collect this information so that we can provide you the service and offer personalised features. We retain this information so that, for instance, you can return to see which Groups you are in, to view messages you have posted or easily see your contact list. When you update information, we usually keep a back-up copy of the prior version for a reasonable period of time to enable reversion to the prior version of that information.

You post User Content (as defined in the Terms of Use) on the Site at your own risk. Although privacy settings for closed and hidden Groups restrict the visibility and access to those Groups and who may interact with them, you should be aware that no security measures are perfect or impenetrable. We are not responsible for circumvention of any privacy settings or security measures contained on the Site. In addition, we cannot control the actions of other users with whom you may choose to share your User Content.

Therefore, we cannot and do not guarantee that User Content you post to Groups will not be viewed by unauthorised persons.

You understand and acknowledge that, even after removal, copies of your User Content may remain viewable in cached and archived pages or if other users have copied or stored it.

For everyone's safety, we reserve the right to review, either manually or using systemic or automated means, all User Content.  This applies to all Groups, whatever their status, whether open, closed or hidden, and includes those belonging to a Partner.

Any improper collection or misuse of information provided on the Site is a violation of the Terms of Use and should be reported to us through Contact Us.

If you use our "Invite a friend" or "Add new contacts" facilities to tell a friend or contact about the Site, we will ask you for information needed to send the invitation. We will send your friend or contact an email in your name inviting him or her to visit the Site and, where relevant, to be a contact of you. We store this information to send invitations, to register a contact connection if your invitation is accepted, to allow you to see invitations you have sent and to track whether the invitations have been accepted. Your friend or contact may Contact us to request that we remove this information from our database.

We may also collect information about you from other users of the Site through the operation of the service (eg through the uploading of written, photo or video messages).

Information that we collect may be stored and processed in and transferred between any of the countries in which we operate in order to enable us to use the information in accordance with this privacy policy.

Information which you provide may be transferred to countries (including the United States) which do not have data protection laws equivalent to those in force in the European Economic Area. We will take all reasonable steps to ensure that in such circumstances your data is treated securely and in accordance with this Policy.

In addition, personal information that you post on the Site will be published on the internet and may be available, via the internet and subject to the relevant privacy settings, around the world.

Children aged under 13

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register. If you are under 13, please do not attempt to register on the Site or send any information about yourself to us, including your name, address or email address. No one under the age of 13 may provide any personal information to or on the Site. In the event that we learn that we have collected personal information from a child under the age of 13, we will delete that information as quickly as reasonably possible. If you believe that we might have any information from or about a child under the age of 13, please Contact us.

Children between the ages of 13 and 18

We recommend that minors 13 years of age or older ask their parents for permission before sending any information about themselves to anyone over the Internet.

Use of information obtained by us

When you register with us, you create your own profile and privacy settings. Your public profile information will be displayed to any user of the Site, registered or not.

We may use your Log In Details to authenticate you on the Site and for generating aggregated statistics about users, traffic patterns etc of the Site and which we might provide to third parties in an anonymised form.

We may use your name and email address to:

  • ask you if you are willing to take part in polls on specific subjects which we think may be of interest to you
  • send you notifications of clinical trials and other matters which we think may be of interest to you.  These trials may or may not be seeking to recruit patients
  • administer your Site account and otherwise in connection with any service for which you have provided your information, including any email alerts, transactions with us and polls, competitions and promotions that you take part in;
  • send you newsletters or notifications regarding services offered by us or our trading company, sixpartswater trading limited, that we think you may find valuable or of interest
  • send you service-related announcements from time to time through the general operation of the service. For instance, if someone invites you to be their friend or requests you to be a contact, or someone posts a message or makes a comment on the Wall of a Group you are in, you may receive an email alerting you to that fact
  • send you notifications you have specifically requested
  • respond to your enquiries
  • deal with complaints made by or about you or any of your User Content.

Generally, you may opt out of such emails through your MyPage.  You may not opt out of, although you can restrict the number of, certain service-related announcements.  We reserve the right to send you notices about your account even if you opt out of all voluntary email notifications.

When you use the Contact Us function of the Site, we may use your name and email address to correspond with you.

All our Site financial transactions, such as online donations, are handled through our payment services provider, ●.  You should only provide your personal information to ● after reviewing the ● privacy policy (available at www.●).  We will share information with  ● only to the extent necessary for the purposes of processing payments you make via our website.

Where you submit personal information for publication on the Site, we may publish and otherwise use that information in accordance with the license you grant us.  For further information, see the Terms of Use.

We may disclose personal information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy.

Sharing your information with third parties

We share your information with third parties only in limited circumstances where we believe such sharing is

  1. reasonably necessary to operate the Site (aspects of which may be sub-contracted),
  2. legally required or
  3. permitted by you.

The Site Communities are about sharing information with the other people in the Groups that you are in while providing privacy settings that restrict other users from accessing that information. We allow you to choose the information you provide to Groups you are in. Our platform architecture and the Group privacy settings allow the creator of each Group to select who has access to User Content in that Group.  You should be aware that the privacy settings of a Group you are in may be changed from time to time by the creator of the Group, without reference to you.

When you use the Site, certain information you post or share with third parties (e.g. the other members of a Group you are in), such as messages, may be shared with other users of the Site in accordance with the privacy settings you select. All such sharing of information is done at your own risk.

By indicating that you wish to support a Partner, you consent to us providing that Partner with your name, email address, gender and date of birth (but no other personal information about you).

We may provide third parties with statistical information about our users, but this information will not identify you as an individual to third parties.

We may share your personal information with our wholly owned trading company, sixpartswater trading limited, which covenants all its profits to us.  sixpartswater trading limited may contact you regarding services that it offers which it thinks will be valuable or of interest to you.  Apart from that, your personal information will not be shared with third parties for marketing purposes, except with your specific consent.

We may offer shops or provide services (for example, retail services or payment services) jointly with other companies on the Site. It will be made clear on the Site whenever another company is involved in any shop or service provided on the Site, and we may share customer information with that company in connection with your use of that shop or service.

In addition, we may disclose information about you:

  • to the extent that we are required to do so by law;
  • in connection with any legal proceedings or prospective legal proceedings;
  • in order to establish, exercise or defend our legal rights or to limit any legal exposure; and
  • in circumstances where you have acted in breach of the Terms of Use and it is reasonable for us to do so.

In the event that we (or a relevant part of us) is acquired by or merges with somebody else, your personal information may also be passed to the purchasing/merging entity amongst the transferred business assets. This will enable your relationship to continue with our new entity despite the change of ownership. Your personal information may also be passed (on a confidential basis) to others with whom we might be negotiating such a sale/merger as part of the verification exercise carried out on us by the third party.

Except as provided in this Policy, we will not provide your personal information to third parties.


The Sitemay contain links to other websites. We are not responsible for the privacy practices of other websites. We encourage our users to be aware when they leave our site that they should read the privacy statements of each and every website that collects personally identifiable information. This Policy applies solely to information collected by us.

Changing or removing information

Access and control over certain personal information on the Site is readily available through the MyPage editing tools. Except as stated below, registered users may modify or delete any of their User Content at any time by logging into their account. Information will be updated as soon as practicable thereafter.  Registered users may Contact us to request that we terminate their Site account.  Removed information may persist in back-up copies for a reasonable period of time but will not be generally available to users of the Site.

Where you engage in a one to one discussion with another registered user or when you post a comment on the Wall of a Group you are in, you will not be able to remove such communications.


We take appropriate precautions to protect our users' information. Your account information is located on a secure server behind a firewall. We encrypt all personal information using secure socket layer technology (SSL).

We will keep your information for a reasonable time (to the extent permitted by the Data Protection Act) to enable us to use it for the purposes described in this Policy.

Data transmission over the internet is inherently insecure, and we cannot guarantee the security of any data sent over the internet.

You are responsible for keeping your Log In Details confidential.

If you have any questions about the security of the Site, please Contact us.

Terms of Use, notices and revisions

Your use of the Site, and any disputes arising from it, is subject to this Policy as well as our Terms of Use. We reserve the right to change this Policy at any time, as we deem appropriate. If we make changes that we believe will have a material impact on your use of the Site, we will let you know by noting on the Site that this Policy has been updated. If you disagree with the changes to this Policy, discontinue your use of the Site, or if you have registered, terminate your registration. We will note the last effective date of any change to this Policy at the top of this page. Your ongoing use of the Site after the changes take effect signifies your agreement to the new terms. We encourage you to review this Policy regularly. Unless stated otherwise, our current privacy & cookie policy applies to all information that we have about you and your account.

Your rights

You may instruct us to provide you with any personal information we hold about you.  Provision of such information may be subject to payment of a fee (currently fixed at £10).

You may instruct us not to process your personal data for marketing purposes by email at any time.

Data controller

The data controller responsible for the Site is sixpartswater. Our data protection registration number is [           ].

Contacting us

If you have any questions about this privacy policy, please Contact us. You may also write to us at sixpartswater, Portledge Estate, Fairy Cross, Bideford, Devon EX39 5BX United Kingdom.